Jon worked for us at Sharp Co-Lab delivering a high-profile strategic project for the biggest Home Assistance company in the UK. The first thing that comes to mind when looking back is Jon’s constant strive for perfection – he doesn’t do average. He’s not your typical UX practitioner, he understands business and the wider and more complex context that surrounds companies; and that’s what makes him different. All the solutions and recommendations that he puts forward are not theoretical approaches, but real and actionable ideas that will most likely drive positive commercial results for the client.
While his direct approach might be a hard to deal with for some, I did enjoy his honesty and simplicity. He’ll cut through the noise and say it like it is.