Usability. It’s a topic of yesterday. Initially mashed up with accessibility, usability typically occupied whether tasks could be completed especially for those with disabilities. A handful of standards were developed including the Web Content Accessibility Guidelines (WCAG) and PAS78. Using a blend of testing tools, manual checklists and primary research, organisations would try their best,
Over the last year, I have been fortunate to work on a government project from BEIS (Business, Energy and Industry Strategy), focusing on how smart meters can reduce energy in the non-domestic sector – business to the rest of us. On the face of it, this type of work can appear boring when you think
As another year is drawing to a close there are a good dose of trend reports available. A few years back I would have downloaded a bunch of them, scanning for common lines of thinking. It pretty much always left me feeling like I didn’t have a good enough handle on the next big thing.
I’d really like a pound for every transformation project I hear about. It seems that just about everybody is on the bandwagon, there’s obviously a lot of transformation to be done. At the heart of these programmes is the fundamental need to change – and to change quickly. Not a day goes by without multiple
Almost as sure as the sun rises each day, I’ve been witness to the mandatory inclusion of comprehensive heuristic reviews and best practice reports as part of any digital transformation programme. Now don’t get me wrong, I’m not saying these activities are idea killers but as a marriage they bear the inevitable offspring that is